Apollo has significantly improved how we deliver fraud awareness training across our organisation. Instead of long, traditional sessions that take employees away from their daily work, the platform provides engaging and practical learning experiences. The training helps our teams recognise fraud risks not only within the workplace but also in their everyday lives, making the content more relevant and impactful.

As a public sector member using the Cifas National Fraud Database and Internal Fraud Database, we now have access to high-quality fraud intelligence that helps us identify and prevent fraudulent activity more effectively. It also enables quicker collaboration with organisations in banking and insurance, making fraud checks faster, more reliable, and cost-efficient when reviewing new cases and employees.

Fraud can damage confidence in the UK’s financial system and, if left unchecked, the financial burden ultimately affects honest customers. Cifas plays an important role as a trusted partner for Direct Line Group, helping us minimise fraud risks, support our customers, and protect vulnerable individuals who may be targeted by criminal activity.

Our organisation handles high-value financial transactions where even a single fraud incident could have a major impact. Partnering with Cifas early in our journey has helped strengthen our fraud prevention strategy and provided valuable support. We would strongly recommend Cifas to other organisations, as greater collaboration between members benefits everyone involved.

As an FCA-regulated financial services organisation, maintaining the integrity and reliability of our workforce is extremely important. By incorporating enhanced background screening checks through Cifas, we can ensure our employees meet high integrity standards while continuing to deliver secure and trusted services that support our customers’ financial wellbeing.