Individuals - Cifancms

Cifas is the UK’s fraud prevention community. For over 30 years we have worked with hundreds of organisations to stop fraud and our community is made up organisations from across the sectors, including most banks, credit providers and telecommunication companies, who join Cifas as members.

I want to know if Cifas holds information on me

You may have been advised to contact Cifas to find out if we hold any information (generally known as a Cifas marker/case) on our databases in your details. This is known as a data subject access request (DSAR) and is free of charge. You can apply online and Cifas is required to respond to your request within one calendar month of receiving a fully completed form and supporting documentation.

When you request Protective Registration, we place a warning flag against your name and other personal details in our National Fraud Database. This tells any organisation that uses Cifas data to pay special attention when your details are used to apply for their products or services. Knowing you’re at risk, they’ll carry out extra checks to make sure it’s really you applying, and not a fraudster using your details.

I want to know if Cifas holds information on me

I want help or advice on scams

Cifas have partnered with Citizens Advice who help millions of people across the UK every year and have advisers ready to support you. This includes helping people understand the types of scams there are and how to avoid them, and what to do if they become involved with one.

Instructions for what to do if you have received the results of a data subject access request and would like to dispute the information Cifas holds.

I want to make a complaint about information Cifas holds on me

I need advice as a young person

This page provides a resource for young people to find out more information about fraud and scams. Get the right help if you are a victim or if you feel you have become involved in fraud.

How do I find out if Cifas holds information on me?

This page provides a resource for young people to find out more information about fraud and scams. Get the right help if you are a victim or if you feel you have become involved in fraud.

I have made a DSAR how long does it take to get a response?

This page provides a resource for young people to find out more information about fraud and scams. Get the right help if you are a victim or if you feel you have become involved in fraud.

How do I find out if Cifas holds information on me?

This page provides a resource for young people to find out more information about fraud and scams. Get the right help if you are a victim or if you feel you have become involved in fraud.

How do I receive the information from Cifas?

This page provides a resource for young people to find out more information about fraud and scams. Get the right help if you are a victim or if you feel you have become involved in fraud.

How do I find out if Cifas holds information on me?

This page provides a resource for young people to find out more information about fraud and scams. Get the right help if you are a victim or if you feel you have become involved in fraud.

How do I interpret the information Cifas sends me?

This page provides a resource for young people to find out more information about fraud and scams. Get the right help if you are a victim or if you feel you have become involved in fraud.

How do I find out if Cifas holds information on me?

This page provides a resource for young people to find out more information about fraud and scams. Get the right help if you are a victim or if you feel you have become involved in fraud.

Other enquiries

You can contact us using our general enquiry contact form.

If you have been the victim of identity theft or a scam, please report this to your financial services provider and Report Fraud. Report Fraud is the UK’s national fraud and internet crime reporting centre. Please visit their website, or call them on 0300 123 2040.

If you need help or advice on scams you can get advice from the Citizens Advice consumer helpline by calling 0808 223 1133.
The service is open from Monday to Friday, 9am to 5pm. The helpline is closed on bank holidays. Calls are free from mobiles and landlines.